Wackrill Poole Verification Services (Pty) Ltd will administer appeals formally in compliance with the provisions of SANAS R47-02 Clause 19.
Wackrill Poole Verification Services (Pty) Ltd management will be responsible for all decisions during the appeals-handling process and this
policy requires resolution within 30 days of the initial lodgement of the appeal.
A formal procedure will be followed to:-
➖ receive, validate and investigate appeals
➖ track and record appeals and the actions undertaken to resolve them
The committee handling the appeal will provide progress reports to the appellant and will communicate the decision reached via a formal
notice. Such decisions will be final.
Investigation of and decisions on appeals will not result in any discriminatory actions against the appellant.
Form (WPVS.FOR.6.1) to register an appeal is available from our web site www.wpvs.co.za.
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